Trends

People today expect online convenience for just about every type of transaction in their daily lives. Whether it's ordering lunch from a self-service kiosk in a fast-food restaurant or booking a grooming session for your dog online, the growing majority of consumers would rather bypass an in-person interaction or phone call if there is a handy digital option available. According to a 2025 report published by customer experience (CX) automation company Verint, 73% of respond

From June 15 – 17, the Baird Center in Milwaukee, Wisconsin, played host to the International Parking and Mobility Institute (IPMI) Annual Conference & Expo, one of the parking industry’s most prominent tradeshow events. Most of the prominent technology and service providers were in attendance. Vista’s executive team was on site (Booth #911) to showcase the relaunch of our parking management software and mobile payment solution (formerly Concord CTRL and SMRTpass). This was