Education

People today expect online convenience for just about every type of transaction in their daily lives. Whether it's ordering lunch from a self-service kiosk in a fast-food restaurant or booking a grooming session for your dog online, the growing majority of consumers would rather bypass an in-person interaction or phone call if there is a handy digital option available. According to a 2025 report published by customer experience (CX) automation company Verint, 73% of respond

Is it too soon to start thinking about heading back to school? It’s not if you’re involved in parking operations management. Post-secondary institutions are busy gearing up for this year’s intake of new and returning students, along with the many upcoming events that will take place on campus. However, this does not mean the way things are set up is necessarily optimal. Many esteemed institutions would get poor grades based on the state of their parking operations. Like the