Powerful Permitting Capabilities in One Unified Platform
Permit Management
Automated, License Plate–Based Permitting
Vista is Concord Parking’s cloud-based parking software that centralizes all aspects of commercial parking into an easy-to-use system. Staff and enforcement officials benefit by having a comprehensive real-time view of their parking operations. Guests have a dependable way to self-manage their permit purchases.
What it supports
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Online permit purchase and self‑management
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Staff, tenant, visitor, validated, and complimentary permits
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Group‑restricted permits and automated waitlists
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Vehicle add/drop controls with LPR‑based enforcement
Operational value
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Real‑time customer and permit tracking
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Pro‑rated refunds and account updates
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Integrated enforcement prevents permit misuse
VistaPass
App‑Free Mobile Parking Payments
VistaPass is a web‑based mobile payment solution that enables fast, flexible, and secure parking payments without requiring an app to download.
Why it matters
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No pay stations or gates required
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Supports validated parking, hybrid work permits, and special events
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Contactless systems save customers time and prevent lineups
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Reduces hardware costs while improving throughput and convenience
Visitor Parking
Clear Rules. Fewer Disputes. Better Guest Experience.
Vista simplifies visitor parking by providing structured protocols, online access, and enforcement integration to prevent abuse and confusion in shared parking environments.
Key capabilities
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Online visitor parking booking
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Tenant‑managed guest permits
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Administrative oversight with access controls
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Optional mobile payment via VistaPass
Why it matters
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Reduces unauthorized parking
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Improves guest experience without manual intervention
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Keeps visitor spaces available when needed
Enforcement
Accurate, Real‑Time Parking Enforcement
Vista’s cloud‑based enforcement tools improve compliance while minimizing friction for both officers and parkers. License Plate Recognition technology and digital workflows replace manual, error‑prone processes.
Enforcement capabilities
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Mobile and fixed LPR
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Electronic ticketing with photo evidence
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Real‑time violation validation and updates
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Online payments and dispute submissions
Designed for compliance
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Focus on compliance, not quotas
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Customizable violation rules and escalation
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Supports gated and gateless environments
Event Parking
High‑Volume Parking Made Simple
Vista enables event organizers to manage short‑term, high‑volume parking efficiently through pre‑registration, flexible pricing, and real‑time data.
Event‑ready features
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Pre‑registration and advance permit sales
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Event‑specific pricing, access codes, and validity windows
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Department‑level permit delegation
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Integrated enforcement and validation
Operational benefits
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Centralized dashboard for occupancy and revenue
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Branded payment experience with discounts
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Transparent financial and attendance reporting
Bylaw Enforcement
Professional, Evidence‑Based Violation Management
Vista supports municipal bylaw enforcement with tools designed for accuracy, transparency, and accountability across a wide range of infractions.
Officer‑focused tools
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Mobile ticketing with photographic evidence
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Custom violation types, fine structures, and warnings
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Android and iOS device support with portable printers
Administrative control
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Online payments and appeals
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Full audit trails and court‑ready evidence export
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Repeat offender tracking and escalation rules
Reporting
Data‑Driven Insight Across All Parking Operations
Vista provides real‑time reporting across permits, payments, enforcement, and occupancy, giving administrators full visibility into parking performance.
Reporting capabilities
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Permit, transaction, and violation reporting
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Heatmaps by zone, officer, date, and violation type
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Financial reconciliation with detailed transaction data
Built for accountability
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Exportable CSV and PDF reports
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Scheduled report delivery
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Secure audit logs retained for compliance