Self-Managed Tenant Permit Program

Central City, a mixed-use development with 140 retailers and tenants and a large university campus, faced inefficiencies managing over 4,000 employee permits manually. The existing system involved laborious manual processing, physical hangtags, and spreadsheet tracking.

Solution and Features

• Implementation of Vista, a fully virtual, license plate-based permit management platform 

• Tenant self-management of employee permits with centralized administrative control 

• Elimination of physical hangtags and renewal processes 

• Integration with mobile LPR enforcement for real-time validation 

• Property managers can instantly allocate stalls, manage accounts, and generate reports; tenants can activate or revoke permits in real time without physical permits  

  
  

  Results

• Transition of over 100 tenants completed within three weeks 

• Elimination of manual processing and spreadsheets 

• Removal of 4,000 annual hangtag renewals 

• Savings of more than 20 administrative hours weekly 

• Real-time permit updates, reduced delays, and fewer employee violations for tenants 

• Overall streamlined operations and cost reductions with improved parking management efficiency  ost-efficient parking program enhancing operational control and user experience.